What is Wedio Subscription?
Wedio Subscription is the first pro camera equipment subscription. For a simple monthly fee, you can subscribe to the equipment of your choice without worrying about high upfront costs or being bound to lengthy financing plans. You can even reduce your subscription by renting equipment out when you're not using it. Welcome to your local camera sharing community.
Why subscribe?
1. Gear that finances itself
Rent out gear to other creators when it's not in use. You only have to rent out 2–5 days per month to cover the subscription.
2. No up-front fees or years of commitment
Enjoy simple monthly payments with no hidden costs and avoid the hassle and years of financial commitments.
3. Be flexible
After your minimum subscription period, you can continue subscribing, return the equipment or buy it outright — available at any time.
4. On-Demand gear coverage
Every subscription comes with Global Coverage.
How does it work?
Starting a subscription is easy.
Select your product(s), add to your cart and proceed with checkout.
1. Select your gear and proceed with the checkout.
2. The gear will be delivered to your front door, and your future payments will be billed monthly.
3. After your minimum subscription period, you can continue subscribing, return the equipment or buy it outright — available at any time.
Is there a hidden binding period for my subscription?
No. After your minimum subscription period (1, 3, or 6 months), you can continue subscribing, return the equipment or buy it outright — whenever it suits you.
How can I rent out the gear?
When you subscribe to any gear, you can choose to rent it out when you are not using it by listing it on www.wedio.com. This allows you to potentially reduce the costs of your subscription. You only have to rent it out 2-5 days a month to cover your subscription. What's more, is that we include On-Demand coverage that covers re-rental when you rent out through Wedio. Sounds great right? Go to www.wedio.com to learn more about our sharing community.
Can I purchase the subscribed gear?
Yes. You can always purchase the product outright — at any time. Your price is the purchase price minus the amount already paid throughout your subscription — but minimum €7 in service fee per item. You find the purchase price on each product page.
Try our free calculator here
What condition is the gear in?
The gear is always in "new", "good as new", or in "used but good" condition. You can always check to see if the equipment is new or used on a specific product page. All our gear is fully functioning and in good condition, and prices always reflect whether it is new or used. Before returned products are available for re-subscription, we put them through an extensive quality assurance process. If the gear you've subscribed to isn't as expected, our customer service team will be happy to help and solve the matter.
How is Wedio Subscription different from other leasing programs?
1. No binding period - pay for the gear you want monthly and interest-free when you choose Wedio Subscription. Choose your preferred minimum subscription period of 1, 3 or 6 months. And decide whether you wish to return the equipment, keep subscribing or buy the equipment of your choice.
2. Earn your money back - rent out your subscription equipment as many times as you like and earn back the money you use on your subscription. You only have to rent it out 2-5 days a month to cover your subscription – On-Demand coverage included.
3. More ways to buy your gear - buy your equipment outright or let your subscription do the work. Your price is the purchase price minus the amount already paid throughout your subscription – but a minimum €7 in service fee per item.
4. Upgrade at any time, no up-front costs - Wedio Subscription has no upfront cost, meaning you don’t have to pay for your new gear all at once. Simply pay over time with low monthly instalments — no hidden fees.
Can I purchase the subscribed gear?
Yes. You can always purchase the product outright — at any time. Your price is the purchase price minus the amount already paid throughout your subscription — but minimum €7 in service fee per item. You find the purchase price on each product page.
Try our free calculator here
What condition is the gear in?
The gear is always in "new", "good as new", or in "used but good" condition. You can always check to see if the equipment is new or used on a specific product page. All our gear is fully functioning and in good condition, and prices always reflect whether it is new or used. Before returned products are available for re-subscription, we put them through an extensive quality assurance process. If the gear you've subscribed to isn't as expected, our customer service team will be happy to help and solve the matter.
Are there discounts for new members?
When you sign up for our newsletter you'll get info on the latest gear and special offers before everyone else.
What if the product I want is not on the Wedio platform?
Contact us via our chat or on email (info@wedio.com) and we will do everything we can to source the gear for you.
Wedio Global Coverage
Wedio Global Coverage is your protection when subscribing and renting film & photo equipment through Wedio. This means that you won’t risk being in a financial bind if an accident should occur.
With Wedio Global Coverage we are introducing the world's first Global On-Demand coverage of film & photo equipment, covering up to £25,000 per subscription and rental.
Geographical coverage
Wedio Global Coverage applies for the entire globe except for the following countries:
Afghanistan, Algeria, Angola, Bolivia, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Congo, Cuba, Democratic Republic of Congo, Ivory Coast, Eritrea, Ethiopia, Georgia, Guinea, Iran, Iraq, Lebanon, Mauritania, Myanmar, Niger, Nigeria, North Korea, Somalia, Sudan, Syria, Yemen, Zimbabwe.
Coverage
- Fire
- External electrical damage
- Storm and rainfall
- Removal of water
- Sudden damage from external sources
- Burglary and robbery assault
Deductiblet
The renter is responsible for paying 15% of the replacement value or repair cost, but a minimum of £580 in the UK and a minimum of €670 in the EU.
Theft coverage
Theft is solely covered from locked vehicles with solid metal sides and roof.
It is required that cameras and other equipment are removed from vehicles and placed in locked buildings at the end of a working day.
Rentals
It is a condition for the coverage that the equipment is rented out to an identified renter in accordance with the rental agreement.
The coverage is void if the renter rents out the equipment to other people otherwise than through Wedio.com.
Loss and failure to return the equipment after a rental is not covered.
Use of equipment in or on helicopters, drones, gyroplanes, and other objects or devices as such, is not covered.
Wedio Global Coverage does not include drones, helicopters, boats, cars and buildings/studios.
Transportation
Transportation (ship, car, train, or plane) of the items is covered.
We also cover the transportation of equipment in the holder’s own car.
Documentation
It is a condition of the coverage that, when informing an accident, one should document that the damage occurred in the rental period.
Statement of the accident is filled out and submitted, with documentation (purchase receipt) for the damaged equipment attached.
Do I have to worry about signs of use?
No, we want you to enjoy your gear as if it were your own. Small scratches and normal signs of use will be cleaned once returned to us for free. In the case of severe signs of wear and damage, Wedio Global Coverage will cover the repair costs. You will only pay the first 15% of the damage, but a minimum of €670.
What should I do if I receive a damaged product?
If your product arrives damaged or with severe signs of use, please contact customer support immediately. Document the damage by photographing it and send the image to customer support by email. Please report and document the damage within a maximum of three days from delivery. Failing to do so will result in us concluding that the damage has occurred during the subscription period.
What if my product is damaged during the subscription period?
Wedio Global Coverage applies to every subscription and covers: sudden damage, display breakage, water damage, fire, electrical damage, defects, burglary, and robbery assaults. In case of damage or theft, the renter is responsible for paying 15% of the replacement value or repair cost, but a minimum of £580 in the UK, and a minimum of €670 in the EU.
There are no charges for issues related to manufacturer faults or issues. Any damage or errors must be reported and documented immediately. Please follow these steps in the event of damage during your subscription period:
1. Report the damage within 48 hours to coverage@wedio.com.
2. Photograph the damage and the serial number of the damaged product and send it by email. If you can’t find your product’s serial number, customer support can help.
3. After your damage claim has been processed, you will receive an email outlining the procedure you’ll need to follow. Depending on the extent of the damage, it will need to be sent to us or we will advise on a repair partner near you.
Learn more about Wedio Global Coverage
What happens if my product is lost or stolen?
Wedio Global Coverage covers theft, burglary and robbery assaults. And now we also have Lender Guarantee, so we cover voluntary parting. If your product is lost or stolen, please contact customer support immediately. Learn more about Wedio Global Coverage.
If I choose to buy out the equipment, will I receive a purchase receipt, and will the purchase include warranty rights?
Yes. You will receive a purchase receipt upon purchase. You will then have a 2 years warranty period from the date of your purchase; this follows the law of purchase of used products.
The individual warranty right will follow the respective manufacturers' warranty policy, which will come effectively from the start of your subscription.
Learn more about Wedio Global Coverage
Where can Wedio ship to?
We offer global shipping. Contact support if your delivery address is not supported in checkout.
Do I have to erase the data from my subscribed product upon return?
Yes, in order for us to process returned products, it is important that you reset to factory settings.
If we cannot process your product after it is returned to us (due to personal settings) we may have to charge an additional payment to unlock / reset the device.
How do I return a product?
Here’s how our return process works.
If you want to end your subscription, you can return your product by following these steps:
1. Contact support to end your subscription and to get a return label.
2. Reset your product to factory settings; otherwise we may not be able to process your product (which may result in additional charges).
3. Place the product and all accessories back within its original packaging and place inside a shipping box. You can reuse the Wedio box for this, or any other shipping box.
4. Attach the return label to the box.
5. Hand over the package to your shipping provider allowing at least one day before the due date of your next subscription payment.
Once your return label has been scanned by your shipping provider, your monthly payments will be stopped. The subscription ends after the product has been received and successfully processed.
Do I have to pay for return shipments?
Return shipments are free in The Netherlands, Germany, United Kingdom and Denmark. Contact support for more details.
Do I have to accept the package personally?
Yes, in order for your products to arrive safely, the shipping provider requires your signature and presentation of your ID or passport upon delivery. Please make sure you are home at the time of delivery. If not, the shipping provider will leave your package at a parcel shop for you to collect later.
Unfortunately, it is not possible for another person to accept your package for you, even with your documents or power of attorney.
How long will the delivery take?
Delivery usually takes place within 7 working days after checkout. You can find the expected delivery on each product page. If your package is delayed, please contact our customer service.
Should I keep the product’s original packaging?
Yes, please keep the original packaging of the product intact for return shipping. This will allow the next Wedio member to enjoy the product as you did. You can also reuse the Wedio shipping box for the return or use something similar.
Do I have to either buy out the product or end the subscription after my minimum subscription period?
No. You can always keep subscribing to your selected gear as long as you’d like. You can keep subscribing until you’ve bought out the product through your subscription.
Which payment methods are available?
You can pay with Visa, MasterCard or American Express. If you need another payment method — please contact support.
How is the billing date determined?
The first payment is made when you have set up your payment details for your subscription. Your future payments will be invoiced monthly on the first day of a new month. For the second payment, the payment is settled so that your future monthly payments follows the calendar year.
For example, if you start a £100 subscription April 5th and receive the product on April 12th, your first payment of £100 will be April 5th, and your next payment will be on May 1st where you pay £83,87 (31-5) / 31*100). On June 1st and onwards, your monthly payment will be £100.
What is the subscription limit?
With Wedio Subscription, you can request as much equipment as you like each month, up to the value of your order limit. We calculate your order limit through an internal credit check along with other factors. We regularly review and increase order limits for loyal Wedio members.
Where can I find my invoices?
You can find your invoices on www.wedio.com under your dashboard.
How can I rent out the gear?
When you subscribe to any gear, you can choose to rent it out when you are not using it by listing it on www.wedio.com. This allows you to potentially reduce the costs of your subscription.
You'll only have to rent it out 2-5 days per month to cover your subscription payments.
Wedio Global Coverage will also cover your re-rental — great right?
Go here to learn more about our sharing community.
Go here page to see how much you can earn.
When does the subscription begin?
The first payment is made when you have set up your payment details for your subscription. Your future payments will be invoiced monthly on the first day of a new month. For the second payment, the payment is settled so that your future monthly payments follows the calendar year.<br><br> For example, if you start a £100 subscription April 5th and receive the product on April 12th, your first payment of £100 will be April 5th, and your next payment will be on May 1st where you pay £83,87 (31-5) / 31*100). On June 1st and onwards, your monthly payment will be £100.
How can I cancel my subscription?
To conclude your subscription, simply return the equipment to Wedio at the end of your minimum subscription period.
You will find your free return label in your dashboard. Select a product and click the “Request return label” button to download a printable label.
We recommend you prepare the equipment for return at least one day before your subscription payment is due to avoid being charged for an additional month.
As soon as the return label is scanned by the shipping provider, your monthly payment will be stopped. The subscription plan is concluded as soon as the product is received and processed.
Should I keep the original boxes?
Yes. Upon returns, your subscribed products shall be returned in their original packages. If you fail to return the them in their original packages, you will be charged DKK 750 incl. VAT.