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Coverage

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Delivery

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Payments

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Renting out

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Ending Subscription

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General

Products

Coverage

Delivery

Payments

Renting out

Ending Subscription


When does the subscription begin?

The first payment is made when you have set up your payment details for your subscription. Your future payments will be invoiced monthly on the first day of a new month. For the second payment, the payment is settled so that your future monthly payments follows the calendar year.<br><br> For example, if you start a £100 subscription April 5th and receive the product on April 12th, your first payment of £100 will be April 5th, and your next payment will be on May 1st where you pay £83,87 (31-5) / 31*100). On June 1st and onwards, your monthly payment will be £100.

How can I cancel my subscription?

To conclude your subscription, simply return the equipment to Wedio at the end of your minimum subscription period.
You will find your free return label in your dashboard. Select a product and click the “Request return label” button to download a printable label. We recommend you prepare the equipment for return at least one day before your subscription payment is due to avoid being charged for an additional month.
As soon as the return label is scanned by the shipping provider, your monthly payment will be stopped. The subscription plan is concluded as soon as the product is received and processed.

Should I keep the original boxes?

Yes. Upon returns, your subscribed products shall be returned in their original packages. If you fail to return the them in their original packages, you will be charged DKK 750 incl. VAT.

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