White Wedio subscription logo

Support center

Icon general

General

Icon products

Products

Icon coverage

Coverage

Icon delivery

Delivery

Icon payments

Payments

Icon renting-out

Renting out

Icon ending subscription

Ending Subscription

Didn't find an answer?

General

Products

Coverage

Delivery

Payments

Renting out

Ending Subscription


Can I purchase the subscribed gear?

Yes. You can always purchase the product outright — at any time. Your price is the purchase price minus the amount already paid throughout your subscription — but minimum €7 in service fee per item. You find the purchase price on each product page.


Try our free calculator here

What condition is the gear in?

The gear is always in "new", "good as new", or in "used but good" condition. You can always check to see if the equipment is new or used on a specific product page. All our gear is fully functioning and in good condition, and prices always reflect whether it is new or used. Before returned products are available for re-subscription, we put them through an extensive quality assurance process. If the gear you've subscribed to isn't as expected, our customer service team will be happy to help and solve the matter.

Are there discounts for new members?

When you sign up for our newsletter you'll get info on the latest gear and special offers before everyone else.

What if the product I want is not on the Wedio platform?

Contact us via our chat or on email (info@wedio.com) and we will do everything we can to source the gear for you.

Didn't find an answer?